jl94 Privacy Policy

This Privacy Policy describes how jl94 ("we," "us," "our") collects, uses, discloses, and protects the personal information of users ("you," "your") who access or use the jl94 online gaming platform, including the website located at jl94.today, all associated subdomains, mobile-optimized pages, and any related services (collectively, the "Platform").

jl94 is committed to protecting your privacy and ensuring the security of your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission (NPC).

By registering an account on jl94, making a deposit, claiming a bonus, or otherwise using the Platform, you acknowledge that you have read this Privacy Policy in full, that you understand how your personal data will be processed, and that you consent to such processing as described herein.

This Privacy Policy should be read in conjunction with the jl94 Terms & Conditions. In the event of any conflict between this Privacy Policy and the Terms & Conditions, the Terms & Conditions shall prevail to the extent of the inconsistency.

For the purposes of the Philippine Data Privacy Act of 2012, jl94 is the data controller responsible for the collection, processing, and protection of your personal information.

Data Protection Officer Contact:

If you have any questions, concerns, or complaints regarding this Privacy Policy or the processing of your personal data, or if you wish to exercise any of your data subject rights under the Data Privacy Act, you may contact the jl94 Data Protection Officer at:

Email: [email protected] (plain text — not a clickable link)

We aim to respond to all privacy-related inquiries within five (5) business days. For urgent matters relating to data breaches or unauthorized access to your account, please contact our 24/7 support team via live chat on the Platform.

jl94 collects and processes the following categories of personal data when you use the Platform:

3.1 Account Registration Data

When you create a jl94 account, we collect:

• Full name (as it appears on your government-issued ID)
• Date of birth (to verify you are 21 years of age or older)
• Email address
• Mobile phone number
• Username and password (password is stored in encrypted form)
• Residential address (street, barangay, city/municipality, province, postal code)
• Preferred currency (PHP)

3.2 Identity Verification Data (KYC)

To comply with Philippine anti-money laundering regulations and to verify your identity before processing withdrawals, we collect:

• Government-issued identification documents (e.g., Philippine passport, driver's license, UMID, SSS ID, postal ID)
• Proof of address documents (e.g., utility bills, bank statements, government correspondence)
• Selfie photograph holding your ID (for biometric verification)

3.3 Payment & Transaction Data

When you make deposits or request withdrawals, we collect:

• Payment method details (GCash mobile number, PayMaya account number, bank account name and number for BPI/BDO/Metrobank transfers)
• Transaction history (deposit amounts, withdrawal amounts, timestamps, payment method used)
• Payment processor transaction IDs and confirmation receipts

jl94 does not store full credit card numbers or CVV codes. Payment card data is processed securely by our PCI-DSS compliant payment processors.

3.4 Gaming Activity Data

To provide gaming services, detect fraud, and comply with regulatory requirements, we collect:

• Game play history (games played, bets placed, wins and losses, timestamps)
• Bonus claims and wagering progress
• Session duration and frequency
• Responsible gaming settings (deposit limits, session reminders, self-exclusion status)

3.5 Technical & Device Data

When you access the jl94 Platform, we automatically collect:

• IP address and geolocation data (to verify you are accessing from the Philippines)
• Device type, operating system, and browser type
• Screen resolution and device identifiers
• Referring URL and pages visited on the Platform
• Cookies and similar tracking technologies (see Section 10)

3.6 Communications Data

When you contact jl94 support or communicate with us, we collect:

• Live chat transcripts
• Email correspondence
• Support ticket history and resolution notes
• Feedback and survey responses

jl94 processes your personal data for the following purposes:

You may opt out of marketing communications at any time by clicking the unsubscribe link in any promotional email or by adjusting your communication preferences in your account settings.

Under the Philippine Data Privacy Act of 2012, jl94 processes your personal data on the following legal bases:

• Consent: You have provided explicit consent to the processing of your personal data by registering an account and accepting this Privacy Policy. You may withdraw consent at any time by closing your account, though this may prevent you from using the Platform.
• Contractual Necessity: Processing is necessary to perform the contract between you and jl94 (the Terms & Conditions), including providing gaming services, processing payments, and managing your account.
• Legal Obligation: Processing is required to comply with Philippine laws and regulations, including the Anti-Money Laundering Act (AMLA), PAGCOR gaming regulations, and tax reporting requirements.
• Legitimate Interests: Processing is necessary for jl94's legitimate business interests, including fraud prevention, platform security, customer support, and service improvement, provided these interests do not override your fundamental rights and freedoms.

jl94 does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your personal data with the following categories of recipients, strictly for the purposes described in this Privacy Policy:

6.1 Service Providers

We share data with trusted third-party service providers who assist us in operating the Platform, including:

• Payment Processors: GCash, PayMaya, and banking partners (BPI, BDO, Metrobank) to process deposits and withdrawals.
• Game Providers: Evolution Gaming, Pragmatic Play, and other licensed game studios to deliver live dealer and slot games.
• Identity Verification Services: KYC verification providers to authenticate your identity documents.
• Cloud Hosting Providers: Secure server infrastructure providers for data storage and platform hosting.
• Customer Support Tools: Live chat and ticketing system providers to deliver customer support services.

All service providers are contractually bound to process your data only for the purposes we specify and to maintain appropriate security measures.

6.2 Regulatory Authorities

We may disclose your personal data to Philippine regulatory authorities when required by law, including:

• Philippine Amusement and Gaming Corporation (PAGCOR) for gaming license compliance
• Anti-Money Laundering Council (AMLC) for suspicious transaction reporting under AMLA
• National Privacy Commission (NPC) in response to lawful data subject complaints or investigations
• Bureau of Internal Revenue (BIR) for tax reporting purposes

6.3 Legal Proceedings

We may disclose your personal data if required to do so by law, court order, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.

6.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Privacy Policy.

jl94 implements comprehensive technical, organizational, and physical security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption: All data transmitted between your device and jl94 servers is encrypted using 256-bit SSL/TLS encryption. Sensitive data at rest (including passwords and payment information) is encrypted using industry-standard algorithms.
• Access Controls: Access to personal data is restricted to authorized jl94 personnel on a need-to-know basis. All employees with data access are bound by confidentiality obligations.
• Secure Infrastructure: Personal data is stored on secure servers with firewalls, intrusion detection systems, and regular security audits.
• Two-Factor Authentication: We offer optional two-factor authentication (2FA) to add an extra layer of security to your account login.
• Regular Backups: Data is backed up regularly to prevent loss in the event of system failure or disaster.
• Security Monitoring: We continuously monitor for suspicious activity, unauthorized access attempts, and potential security vulnerabilities.
• Incident Response: We maintain a data breach response plan to quickly detect, contain, and remediate any security incidents.

While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your jl94 login credentials and for any activity that occurs under your account.

jl94 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by Philippine law. Our retention periods are as follows:

After the applicable retention period expires, your personal data will be securely deleted or anonymized so that it can no longer be associated with you. Data required for ongoing legal proceedings, regulatory investigations, or unresolved disputes may be retained until the matter is resolved.

Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal data:

To exercise any of these rights, please contact the jl94 Data Protection Officer at [email protected]. We will respond to your request within fifteen (15) days as required by the Data Privacy Act. We may request additional information to verify your identity before processing your request.

jl94 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver personalized content. A cookie is a small text file stored on your device that allows us to recognize you on subsequent visits.

Types of Cookies We Use:

• Essential Cookies: Required for the Platform to function properly. These cookies enable core functionality such as account login, session management, and security features. You cannot opt out of essential cookies.
• Performance Cookies: Collect anonymous information about how you use the Platform, including pages visited, time spent, and errors encountered. This data helps us improve Platform performance.
• Functional Cookies: Remember your preferences (e.g., language, currency) to provide a more personalized experience.
• Analytics Cookies: Help us understand user behavior and measure the effectiveness of our marketing campaigns. We use Google Analytics and similar tools for this purpose.

Managing Cookies: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or to alert you when a cookie is being sent. Note that disabling cookies may affect the functionality of the jl94 Platform and prevent you from accessing certain features.

For more information about cookies and how to manage them, visit www.allaboutcookies.org (reference only — not a clickable link).

The jl94 Platform may contain links to third-party websites, services, or game providers (such as Evolution Gaming live dealer studios). jl94 is not responsible for the privacy practices or content of these third-party sites.

When you click on a third-party link or access a third-party game, you leave the jl94 Platform and are subject to the privacy policy and terms of service of that third party. We encourage you to review the privacy policies of any third-party sites you visit.

jl94 does not control and is not liable for the data collection, use, or security practices of third-party payment processors (GCash, PayMaya, BPI, BDO, Metrobank), game providers, or other external services integrated into the Platform.

The jl94 Platform is intended exclusively for individuals who are 21 years of age or older, as required under Philippine gaming regulations applicable to online casino-style gambling.

jl94 does not knowingly collect personal data from individuals under 21 years of age. If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and permanently close the associated account.

If you are a parent or guardian and believe that your child under 21 has provided personal data to jl94, please contact our Data Protection Officer immediately at [email protected] so we can take appropriate action.

Age verification is a mandatory step in the jl94 registration process. All users are required to submit valid government-issued identification confirming they are 21 years of age or older before their account is fully activated and before any deposits or withdrawals are processed.

jl94 primarily stores and processes your personal data on servers located within or accessible from the Philippines. However, some of our third-party service providers — including game studios, cloud infrastructure providers, and KYC verification services — may process your data in other jurisdictions.

Where your personal data is transferred outside the Philippines, jl94 ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012. These safeguards may include:

• Contractual clauses requiring the recipient to maintain data protection standards equivalent to those required under Philippine law
• Transfers to jurisdictions recognized by the National Privacy Commission as providing adequate levels of data protection
• Binding corporate rules where data is transferred within a corporate group

By using the jl94 Platform and accepting this Privacy Policy, you consent to the transfer of your personal data to third-party service providers in other jurisdictions, subject to the safeguards described above.

jl94 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or Platform features. When we make material changes to this Privacy Policy, we will:

• Update the "Effective Date" at the top of this page
• Display a prominent notice on the jl94 Platform informing you of the changes
• Send an email notification to your registered email address for significant changes

Your continued use of the jl94 Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Privacy Policy, you must stop using the Platform and may request account closure.

We encourage you to review this Privacy Policy periodically to stay informed about how jl94 protects your personal data. The most current version of this Privacy Policy is always available at jl94.today/privacy-policy.

If you have any questions, concerns, or complaints about this Privacy Policy or the way jl94 handles your personal data, please contact our Data Protection Officer:

jl94 Data Protection Officer
Email: [email protected]
Response Time: Within 5 business days

If you are not satisfied with our response, or if you believe that jl94 has violated your rights under the Philippine Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC):

National Privacy Commission
Website: privacy.gov.ph (reference only)
Address: 5th Floor, Delegation Building, PICC Complex, Pasay City, Metro Manila, Philippines

We take all privacy complaints seriously and will work diligently to resolve any concerns you may have about our data processing practices.